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Table of Contents
Welcome to our Avenue Support Wiki Page! We have created this wiki in order to make it easier to provide up-to-date support for Avenue and to facilitate your input, feedback and discussion on various support topics. Certain areas of the Wiki will be available in the future to edit (such as the Effective Pedagogical Practices section of each page). For now, we invite you to provide your input into the pedagogical aspects of the system's tools by contacting us through the support form. Each page also has a Discussion area (click on the Discussion tab next to the Article tab at the top of the page) where we invite you to provide comments, suggestions and/or scenarios/uses for the tool that might help others use the tool more effectively.
Avenue to Learn is McMaster University's Learning Management System, or LMS. It provides a secure, online space where instructors can share their learning resources, administer quizzes, conduct online discussions, collect assignment submissions and serve as an online hub for their course. Avenue to Learn is built and hosted by D2L (who call Avenue to Learn “Brightspace”), and has been in place on campus since July 2010. If you have no experience using an LMS, scroll down this page for the section which contains our self-directed study program, which we also use as part of our blended training.
Support from McMaster's Learning Technologies team is available during regular business hours, Monday through Friday, 8:30 AM to 4:30 PM. Contact Avenue Support at https://avenue.mcmaster.ca/support/ or via phone at (905) 525-9140 ext. 23757.
Course Request Process and MacID's
Avenue Updates
Self Directed Study
Fundamentals
Homepages and Widgets
Assessment - Grades
Assessment - Assignments
Assessment - Quizzes
Support Categories
General
Accessibility
Activity Feed
Basics
Login Issues
Customize Homepage
Content
Role Switch
Import/Export/Copy Components
Communication Tools
Class Resource Tools
Assessment Tools
Assignments and Turnitin
Quizzes and Question Library
Grades (Including how to transfer grades directly to MOSAIC)
Rubrics
Badges
3rd Party Integrations
Tips, tricks, and other "cool stuff"
Avenue Mail - Tracking activity
Tracking User Progress
D2L Pulse App
Intelligent Agents
Notifications
Brightspace Assignment Grader (iPad)
Top Issues in Avenue
Other Useful External Tools
- Supported browsers for Avenue to Learn - https://documentation.brightspace.com/EN/brightspace/requirements/all/browser_support.htm
- Bulk File Rename Utility - http://www.bulkrenameutility.co.uk/Download.php
- Rubric Importer (takes Word formatted rubrics and converts to D2L import file - http://www.utas.edu.au/building-elearning/resources/mylo-rubric-generator/_nocache
- Mosaic Online Grade User Guide (how to submit your grades to Registrar's) - mosaic_online_grade_user_guide.pdf
- D2L Community Product Ideas - https://community.brightspace.com/ (Click on Product Ideas Exchange under the Community Links)
- Tiny PNG (PNG filesize compression) - https://tinypng.com/
- Pixlr (online image editor, like Photoshop) - https://pixlr.com/
For questions or concerns, Avenue support is available from Monday to Friday, 8:30 AM to 4:30 PM at (905) 525-9140 ext. 23757 or by completing the intake form located at http://avenue.mcmaster.ca/support/
