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Training Centre Support Resources

Here you will find support resources regarding the Training Centre. For all WebEx support documentation, please visit https://help.webex.com/community/training-center/content

Getting Started

Getting Started with WebEx Training Centre (videos and documents): https://help.webex.com/docs/DOC-1051

Navigating the WebEx Site: https://help.webex.com/videos/1190


Scheduling your Sessions

To schedule your session, please login to the site (https://mcmaster.webex.com/). On the navigation bar, please click Training Centre. Under the left navigation, in the Host a Session category, please select Schedule Training.

How to schedule a session: https://help.webex.com/docs/DOC-1037 or, if you prefer video training: https://help.webex.com/docs/DOC-8820

Scheduling guidelines: https://help.webex.com/docs/DOC-1913

Session checklist: https://help.webex.com/docs/DOC-1915


Using tools inside the session

How to use the Whiteboard tools and how to share content (including uploading a powerpoint file, sharing other files, sharing the desktop, and application sharing): https://help.webex.com/docs/DOC-1039

Optimizing powerpoint slides for WebEx: https://help.webex.com/docs/DOC-1271

Creating and managing breakout rooms: https://help.webex.com/docs/DOC-1038

Breakout sessions checklist: https://help.webex.com/docs/DOC-1971

How to record your session: https://help.webex.com/docs/DOC-8880


Other Resources

Troubleshooting your session: https://help.webex.com/docs/DOC-1212

Tips for the different tools used in a session: https://help.webex.com/docs/DOC-1331

Webex User Guide: https://help.webex.com/docs/DOC-6240

Training Centre FAQ's: https://help.webex.com/docs/DOC-1052

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