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resources_for_students [2016/09/23 15:59] olteanlo |
resources_for_students [2016/10/05 14:20] (current) olteanlo |
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| - | Here are some resources for helping students get started with WebEx. | + | ==== For technical support, please contact WebEx Technical Support: 1 (866) 229-3239. They are available 24/7. If you have a McMaster specific question you can contact us at support.webconf@cll.mcmaster.ca ==== |
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| * On the right hand side of the screen, you will see an area to log in. Type your name (e.g., John D.) and your email address and press "Join.” Please note that you are not creating an account, just joining a session. Quite often, the password will be autofilled into the password field, if not you will have to type in the password as well. | * On the right hand side of the screen, you will see an area to log in. Type your name (e.g., John D.) and your email address and press "Join.” Please note that you are not creating an account, just joining a session. Quite often, the password will be autofilled into the password field, if not you will have to type in the password as well. | ||
| - | {{:joinsession.png?300|}} | + | {{:joinsession.jpeg|}} |
| * The very first time you may be prompted to download the WebEx helper (on a Mac computer) or install an add-on for your browser (on a Windows computer). Depending on the browser (Edge, Internet Explorer, Firefox, Safari, Chrome) you are using the process may look a little different, as the steps below are illustrated for a Windows 10 operating system running Google Chrome. Click the green Add WebEx to Chrome and follow the on scree instructions. Alternately, if you do not have the ability to install or change your system, you can click the blue “Run a temporary application” link to begin the session. | * The very first time you may be prompted to download the WebEx helper (on a Mac computer) or install an add-on for your browser (on a Windows computer). Depending on the browser (Edge, Internet Explorer, Firefox, Safari, Chrome) you are using the process may look a little different, as the steps below are illustrated for a Windows 10 operating system running Google Chrome. Click the green Add WebEx to Chrome and follow the on scree instructions. Alternately, if you do not have the ability to install or change your system, you can click the blue “Run a temporary application” link to begin the session. | ||
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| * If when you enter the session, your microphone is typically enabled. To mute your microphone, you can simply click the microphone icon next to your name and it will turn red as indicated in the image to the left. Remember, if you are called on to speak, you will have to turn on your microphone, or the instructor or facilitator can turn on your microphone for you. It is a good idea to keep your microphone muted not only for your benefit, but for the rest of the attendees. | * If when you enter the session, your microphone is typically enabled. To mute your microphone, you can simply click the microphone icon next to your name and it will turn red as indicated in the image to the left. Remember, if you are called on to speak, you will have to turn on your microphone, or the instructor or facilitator can turn on your microphone for you. It is a good idea to keep your microphone muted not only for your benefit, but for the rest of the attendees. | ||
| - | {{:participantwindow.png?300|}} | + | {{:participantwindow.jpeg|}} |
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