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Tracking activity in Avenue mail

How to track recipient activity in Avenue mail for messages sent to internal email addresses (Avenue email addresses):

This setting, when turned on, tracks the status of a sent message (read or unread), when the message was replied to, and if the message was forwarded. When this setting is enabled, sent messages will contain a View Recipient Activity link in their message body.

To enable this feature, go the mail tool and click settings. Select the checkbox 'Track activity for messages sent to internal email addresses', and click 'Save' to save the setting.

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For questions or concerns, Avenue support is available from Monday to Friday, 8:30 AM to 4:30 PM at (905) 525-9140 ext. 23757 or by completing the intake form located at

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