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start [2016/11/28 16:02]
olteanlo
start [2019/05/30 15:44] (current)
kruithj
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 ====== WebEx Support ====== ====== WebEx Support ======
  
-<note important>​For technical support, please contact WebEx Technical Support: 1 (866) 229-3239. They are available 24/​7</​note>​ + 
-<note important>​If you have a McMaster specific question, or need an account (faculty/​staff) you can contact us at support.webconf@cll.mcmaster.ca </​note>​+ 
 +<note important>​For technical support, please contact WebEx Technical Support:** 1 (866) 229-3239.** They are available 24/​7</​note>​ 
 +<note important>​If you have a McMaster specific question, or need an account (faculty/​staff) you can contact us at https://​avenue.mcmaster.ca/support/ </​note>​ 
 +<note important>​Downloading recordings from your WebEx account and converting recordings to mp4's: [[https://​help.webex.com/​docs/​DOC-10502]] ​</​note>​
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 **Welcome to our WebEx Support site!** Here you'll find how-to documents, videos and other support resources to help you get familiarized with our new web conferencing tool at McMaster University. **Welcome to our WebEx Support site!** Here you'll find how-to documents, videos and other support resources to help you get familiarized with our new web conferencing tool at McMaster University.
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-<note important>​**Faculty/​Staff:​** To login to McMaster'​s instance of WebEx, please go to [[https://​mcmaster.webex.com/​]]</​note>​+**Faculty/​Staff:​** To login to McMaster'​s instance of WebEx, please go to [[https://​mcmaster.webex.com/​]]
  
  
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 [[WebEx and Accessibility ]] [[WebEx and Accessibility ]]
  
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-[[ Transitioning from Blackboard Collaborate to WebEx ]] 
  
  
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