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| ====== WebEx Support ====== | ====== WebEx Support ====== | ||
| - | <note>Please note that there will be no support offered by the MacPherson Institute from December 22 until January 2nd. You can still contact WebEx Support if you have any technical difficulties, at 1-866-229-3239. </note> | + | |
| <note important>For technical support, please contact WebEx Technical Support:** 1 (866) 229-3239.** They are available 24/7</note> | <note important>For technical support, please contact WebEx Technical Support:** 1 (866) 229-3239.** They are available 24/7</note> | ||
| - | <note important>If you have a McMaster specific question, or need an account (faculty/staff) you can contact us at **support.webconf@cll.mcmaster.ca** </note> | + | <note important>If you have a McMaster specific question, or need an account (faculty/staff) you can contact us at https://avenue.mcmaster.ca/support/ </note> |
| + | <note important>Downloading recordings from your WebEx account and converting recordings to mp4's: [[https://help.webex.com/docs/DOC-10502]] </note> | ||
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| **Welcome to our WebEx Support site!** Here you'll find how-to documents, videos and other support resources to help you get familiarized with our new web conferencing tool at McMaster University. | **Welcome to our WebEx Support site!** Here you'll find how-to documents, videos and other support resources to help you get familiarized with our new web conferencing tool at McMaster University. | ||
