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| ====== WebEx Support ====== | ====== WebEx Support ====== | ||
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| <note important>For technical support, please contact WebEx Technical Support:** 1 (866) 229-3239.** They are available 24/7</note> | <note important>For technical support, please contact WebEx Technical Support:** 1 (866) 229-3239.** They are available 24/7</note> | ||
| - | <note important>If you have a McMaster specific question, or need an account (faculty/staff) you can contact us at **support.webconf@cll.mcmaster.ca** </note> | + | <note important>If you have a McMaster specific question, or need an account (faculty/staff) you can contact us at https://avenue.mcmaster.ca/support/ </note> |
| + | <note important>Downloading recordings from your WebEx account and converting recordings to mp4's: [[https://help.webex.com/docs/DOC-10502]] </note> | ||
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| **Welcome to our WebEx Support site!** Here you'll find how-to documents, videos and other support resources to help you get familiarized with our new web conferencing tool at McMaster University. | **Welcome to our WebEx Support site!** Here you'll find how-to documents, videos and other support resources to help you get familiarized with our new web conferencing tool at McMaster University. | ||
