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start [2016/11/28 16:02] olteanlo |
start [2019/05/30 15:44] (current) kruithj |
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| ====== WebEx Support ====== | ====== WebEx Support ====== | ||
| - | <note important>For technical support, please contact WebEx Technical Support: 1 (866) 229-3239. They are available 24/7</note> | + | |
| - | <note important>If you have a McMaster specific question, or need an account (faculty/staff) you can contact us at support.webconf@cll.mcmaster.ca </note> | + | |
| + | <note important>For technical support, please contact WebEx Technical Support:** 1 (866) 229-3239.** They are available 24/7</note> | ||
| + | <note important>If you have a McMaster specific question, or need an account (faculty/staff) you can contact us at https://avenue.mcmaster.ca/support/ </note> | ||
| + | <note important>Downloading recordings from your WebEx account and converting recordings to mp4's: [[https://help.webex.com/docs/DOC-10502]] </note> | ||
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| **Welcome to our WebEx Support site!** Here you'll find how-to documents, videos and other support resources to help you get familiarized with our new web conferencing tool at McMaster University. | **Welcome to our WebEx Support site!** Here you'll find how-to documents, videos and other support resources to help you get familiarized with our new web conferencing tool at McMaster University. | ||
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| - | <note important>**Faculty/Staff:** To login to McMaster's instance of WebEx, please go to [[https://mcmaster.webex.com/]]</note> | + | **Faculty/Staff:** To login to McMaster's instance of WebEx, please go to [[https://mcmaster.webex.com/]] |
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| [[WebEx and Accessibility ]] | [[WebEx and Accessibility ]] | ||
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| - | [[ Transitioning from Blackboard Collaborate to WebEx ]] | ||
