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<p>
<span class="curid"><a href="/avenue/doku.php?id=start" class="media" title="start"><img src="/avenue/lib/exe/fetch.php?w=200&h=50&tok=6543e1&media=avenuewiki:avenue.jpg" class="media" title="Wiki Homepage" alt="Wiki Homepage" width="200" height="50" /></a></span>
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<p>
Welcome to our Avenue Support Wiki Page! We have created this wiki in order to make it easier to provide up-to-date support for Avenue and to facilitate your input, feedback and discussion on various support topics. Certain areas of the Wiki will be available in the future to edit (such as the Effective Pedagogical Practices section of each page). For now, we invite you to provide your input into the pedagogical aspects of the system's tools by e-mailing us at <a href="mailto:support.avenue@cll.mcmaster.ca" class="mail" title="support.avenue@cll.mcmaster.ca">support.avenue@cll.mcmaster.ca</a>. Each page also has a Discussion area (click on the Discussion tab next to the Article tab at the top of the page) where we invite you to provide comments, suggestions and/or scenarios/uses for the tool that might help others use the tool more effectively.
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<p>
Avenue to Learn is McMaster University's Learning Management System, or LMS. It provides a secure, online space where instructors can share their learning resources, administer quizzes, conduct online discussions, collect assignment submissions and serve as an online hub for their course. Avenue to Learn is built and hosted by D2L (who call Avenue to Learn "Brightspace"), and has been in place on campus since July 2010. If you have no experience using an LMS, scroll down this page for the section which contains our self-directed study program, which we also use as part of our blended training.
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<p>
Support from McMaster's Learning Technologies team is available during regular business hours, Monday through Friday, 8:30 AM to 4:30 PM. Contact Avenue Support at <a href="mailto:support.avenue@cll.mcmaster.ca" class="mail" title="support.avenue@cll.mcmaster.ca">support.avenue@cll.mcmaster.ca</a> or via phone at (905) 525-9140 ext. 23757.
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<h1>Course Request Process and MacID's</h1>
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<p>
<a href="/avenue/doku.php?id=course_requests_and_macids" class="wikilink1" title="course_requests_and_macids">Course Startup & Macid's</a>
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<h1>Avenue Updates</h1>
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<p>
<a href="/avenue/doku.php?id=2019_updates" class="wikilink1" title="2019_updates"> 2019 Updates</a><br/>

<a href="/avenue/doku.php?id=2018_updates" class="wikilink1" title="2018_updates"> 2018 Updates</a><br/>

<a href="/avenue/doku.php?id=updates" class="wikilink1" title="updates"> 2017 Updates</a>
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<h1>Self Directed Study</h1>
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<p>
<a href="/avenue/doku.php?id=fundamentals_of_avenue_to_learn" class="wikilink1" title="fundamentals_of_avenue_to_learn">Fundamentals</a><br/>

<a href="/avenue/doku.php?id=homepages" class="wikilink1" title="homepages">Homepages and Widgets</a><br/>

<a href="/avenue/doku.php?id=assessment_-_grades" class="wikilink1" title="assessment_-_grades">Assessment - Grades</a><br/>

<a href="/avenue/doku.php?id=assessment_-_assignments" class="wikilink1" title="assessment_-_assignments">Assessment - Assignments</a><br/>

<a href="/avenue/doku.php?id=assessment_-_quizzes" class="wikilink1" title="assessment_-_quizzes">Assessment - Quizzes</a>
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<h1>Support Categories</h1>
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<h3>General</h3>
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<p>
<a href="/avenue/doku.php?id=accessibility" class="wikilink1" title="accessibility">Accessibility</a><br/>

<a href="/avenue/doku.php?id=activity_feed" class="wikilink1" title="activity_feed">Activity Feed</a><br/>

<a href="/avenue/doku.php?id=basics" class="wikilink1" title="basics">Basics</a><br/>

<a href="/avenue/doku.php?id=login_issues" class="wikilink1" title="login_issues">Login Issues</a><br/>

<a href="/avenue/doku.php?id=customize_homepage" class="wikilink1" title="customize_homepage">Customize Homepage</a><br/>

<a href="/avenue/doku.php?id=content" class="wikilink1" title="content">Content</a><br/>

<a href="/avenue/doku.php?id=role_switch" class="wikilink1" title="role_switch">Role Switch</a><br/>

<a href="/avenue/doku.php?id=import_export_copy_components" class="wikilink1" title="import_export_copy_components">Import/Export/Copy Components</a><br/>

<a href="/avenue/doku.php?id=publisher_and_other_tool_integrations" class="wikilink1" title="publisher_and_other_tool_integrations">Publisher and Other Tool Integrations</a>
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<h3>Communication Tools</h3>
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<a href="/avenue/doku.php?id=news" class="wikilink1" title="news">Announcements</a><br/>

<a href="/avenue/doku.php?id=classlist" class="wikilink1" title="classlist">Classlist</a><br/>

<a href="/avenue/doku.php?id=email" class="wikilink1" title="email">Avenue Mail</a><br/>

<a href="/avenue/doku.php?id=discussions" class="wikilink1" title="discussions">Discussions</a><br/>

<a href="/avenue/doku.php?id=video_note" class="wikilink1" title="video_note">Video Note</a><br/>

<a href="/avenue/doku.php?id=chat" class="wikilink1" title="chat">Chat</a>
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<h3>Class Resource Tools</h3>
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<p>
<a href="/avenue/doku.php?id=faq" class="wikilink1" title="faq">FAQ</a><br/>

<a href="/avenue/doku.php?id=groups" class="wikilink1" title="groups">Groups</a><br/>

<a href="/avenue/doku.php?id=checklist" class="wikilink1" title="checklist">Checklist</a><br/>

<a href="/avenue/doku.php?id=calendar" class="wikilink1" title="calendar">Calendar</a><br/>

<a href="/avenue/doku.php?id=surveys" class="wikilink1" title="surveys">Surveys</a>
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<h3>Assessment Tools</h3>
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<p>
<a href="/avenue/doku.php?id=dropbox" class="wikilink1" title="dropbox">Assignments and Turnitin</a><br/>

<a href="/avenue/doku.php?id=quizzes_and_question_library" class="wikilink1" title="quizzes_and_question_library">Quizzes and Question Library</a><br/>

<a href="/avenue/doku.php?id=grades" class="wikilink1" title="grades">Grades (Including how to transfer grades directly to MOSAIC)</a><br/>

<a href="/avenue/doku.php?id=rubric" class="wikilink1" title="rubric">Rubrics</a><br/>

<a href="/avenue/doku.php?id=badges" class="wikilink1" title="badges">Badges</a><br/>

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<h1>Tips, tricks, and other "cool stuff"</h1>
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<p>
<a href="/avenue/doku.php?id=avenue_mail_-_tracking_activity" class="wikilink1" title="avenue_mail_-_tracking_activity">Avenue Mail - Tracking activity</a><br/>

<a href="/avenue/doku.php?id=user_progress" class="wikilink1" title="user_progress"> Tracking User Progress</a><br/>

<a href="/avenue/doku.php?id=pulse_app" class="wikilink1" title="pulse_app">D2L Pulse App</a><br/>

<a href="/avenue/doku.php?id=intelligent_agents" class="wikilink1" title="intelligent_agents">Intelligent Agents</a><br/>

<a href="/avenue/doku.php?id=notifications" class="wikilink1" title="notifications">Notifications</a><br/>

<a href="/avenue/doku.php?id=brightspace_assignment_grader" class="wikilink1" title="brightspace_assignment_grader">Brightspace Assignment Grader</a><br/>

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<h1>Top Issues in Avenue</h1>
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<p>
<a href="/avenue/doku.php?id=peer_feedback" class="wikilink1" title="peer_feedback">Peer feedback</a><br/>

<a href="/avenue/doku.php?id=quiz_improvement_needs" class="wikilink1" title="quiz_improvement_needs">Quiz improvement needs</a>
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<h1>Other Useful External Tools</h1>
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<ol>
<li class="level1"> Supported browsers for Avenue to Learn - <a href="https://documentation.brightspace.com/EN/brightspace/requirements/all/browser_support.htm" class="urlextern" title="https://documentation.brightspace.com/EN/brightspace/requirements/all/browser_support.htm"  rel="nofollow">https://documentation.brightspace.com/EN/brightspace/requirements/all/browser_support.htm</a></li>
<li class="level2"> Bulk File Rename Utility - <a href="http://www.bulkrenameutility.co.uk/Download.php" class="urlextern" title="http://www.bulkrenameutility.co.uk/Download.php"  rel="nofollow">http://www.bulkrenameutility.co.uk/Download.php</a></li>
<li class="level2"> Rubric Importer (takes Word formatted rubrics and converts to D2L import file  - <a href="http://www.utas.edu.au/building-elearning/resources/mylo-rubric-generator/_nocache" class="urlextern" title="http://www.utas.edu.au/building-elearning/resources/mylo-rubric-generator/_nocache"  rel="nofollow">http://www.utas.edu.au/building-elearning/resources/mylo-rubric-generator/_nocache</a></li>
<li class="level2"> Quiz Question Importer Tool (converts existing Word files to D2L Quiz tool format, Windows only)- <a href="https://community.brightspace.com/s/question/0D56100001UG7BRCA1/steps-to-download-the-d2l-question-import-tool" class="urlextern" title="https://community.brightspace.com/s/question/0D56100001UG7BRCA1/steps-to-download-the-d2l-question-import-tool"  rel="nofollow">https://community.brightspace.com/s/question/0D56100001UG7BRCA1/steps-to-download-the-d2l-question-import-tool</a> and <a href="https://github.com/richpath/d2l-question-import-tool" class="urlextern" title="https://github.com/richpath/d2l-question-import-tool"  rel="nofollow">https://github.com/richpath/d2l-question-import-tool</a></li>
<li class="level2"> Mosaic Online Grade User Guide (how to submit your grades to Registrar's) - <a href="/avenue/lib/exe/fetch.php?media=avenuewiki:mosaic_online_grade_user_guide.pdf" class="media mediafile mf_pdf" title="avenuewiki:mosaic_online_grade_user_guide.pdf (2.2 MB)">mosaic_online_grade_user_guide.pdf</a></li>
<li class="level2"> D2L Community Product Ideas - <a href="https://community.brightspace.com/" class="urlextern" title="https://community.brightspace.com/"  rel="nofollow">https://community.brightspace.com/</a> (Click on Product Ideas Exchange under the Community Links)</li>
<li class="level2"> Tiny PNG (PNG filesize compression) - <a href="https://tinypng.com/" class="urlextern" title="https://tinypng.com/"  rel="nofollow">https://tinypng.com/</a></li>
<li class="level2"> Pixlr (online image editor, like Photoshop) - <a href="https://pixlr.com/" class="urlextern" title="https://pixlr.com/"  rel="nofollow">https://pixlr.com/</a></li>
</ol>

<p>
<a href="https://wiki.mcmaster.ca/webex/" class="urlextern" title="https://wiki.mcmaster.ca/webex/"  rel="nofollow">Webex Help Wiki</a>
</p>

<p>
<a href="/avenue/doku.php?id=pebblepad_help_wiki" class="wikilink1" title="pebblepad_help_wiki">PebblePad Help Wiki</a>
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<p>
&lt;html>&lt;br />&lt;/html>
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<p>
<em>For questions or concerns, Avenue support is available from Monday to Friday, 8:30 AM to 4:30 PM at (905) 525-9140 ext. 23757 or by completing the intake form located at <a href="http://avenue.mcmaster.ca/support/" class="urlextern" title="http://avenue.mcmaster.ca/support/"  rel="nofollow">http://avenue.mcmaster.ca/support/</a> </em>
</p>

</div>
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