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| [[:start|{{:avenuewiki:avenue.jpg?nolink&200x50}}]] | [[:start|{{:avenuewiki:avenue.jpg?nolink&200x50}}]] | ||
| + | <html><h1><b>***UPDATES: PLEASE USE THE FOLLOWING WEBSITE FOR THE LATEST INFORMATION ABOUT AVENUE TO LEARN:***</br></br> <a href="https://avenuehelp.mcmaster.ca">https://avenuehelp.mcmaster.ca</a></b></h1></br></br></br> </html> | ||
| ====== Avenue Mail ====== | ====== Avenue Mail ====== | ||
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| - | 2. Click on the **Message Alerts ** button in the black Minibar at the top of the screen and select **Go to Email ** in the drop down menu. | + | 2. Click on the ** Email Icon/Message Alerts ** button at the top of the screen and select **Email** in the drop down menu. |
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| Once you select the checkbox, you can choose whether you want to keep a copy in your Inbox and whether you want to mark it as read or keep it as unread in Avenue. | Once you select the checkbox, you can choose whether you want to keep a copy in your Inbox and whether you want to mark it as read or keep it as unread in Avenue. | ||
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| + | **Tracking activity in Avenue mail** | ||
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| + | How to track recipient activity in Avenue mail for messages sent to internal email addresses (Avenue email addresses): | ||
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| + | This setting, when turned on, tracks the status of a sent message (read or unread), when the message was replied to, and if the message was forwarded. When this setting is enabled, sent messages will contain a View Recipient Activity link in their message body. | ||
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| + | To enable this feature, go the mail tool and click settings. Select the checkbox 'Track activity for messages sent to internal email addresses', and click 'Save' to save the setting. | ||
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| ===== Known Issues ===== | ===== Known Issues ===== | ||
| - | When you send an e-mail from Avenue to another Avenue user, if you include an external e-mail address in either of the To, Cc or Bcc fields, the e-mail will only be delivered to the external address and will not be delivered to the intended Avenue user. There will be no bounceback generated. | + | - When you send an e-mail from Avenue to another Avenue user, if you include an external e-mail address in either of the To, Cc or Bcc fields, the e-mail will only be delivered to the external address and will not be delivered to the intended Avenue user. There will be no bounceback generated. |
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| + | - Any emails sent in excess of 300 recipients will be quarantined on the server and not sent. | ||
| ===== Effective Pedagogical Practices ===== | ===== Effective Pedagogical Practices ===== | ||
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| + | //For questions or concerns, Avenue support is available from Monday to Friday, 8:30 AM to 4:30 PM at (905) 525-9140 ext. 23757 or by completing the intake form located at http://avenue.mcmaster.ca/support/ // | ||
| - | //For questions or concerns, Avenue support is available from Monday to Friday, 8:30 AM to 4:30 PM at (905) 525-9140 ext. 22911 or email support.avenue@cll.mcmaster.ca.// | ||
