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Registrar approved course requests are filled out either by a designated departmental administrator, or by the instructor of the course. The link to fill out your request can be found at the following URL:
http://avenue.mcmaster.ca/course/course_request_check.php
These requests are processed automatically if the correct instructor is associated with the course in the data feed that we receive from Mosaic. If there are any discrepancies in the request (ie. an extra instructor added, no instructor associated with the course, duplicate request, etc.), then the request is processed manually by Avenue to Learn support on a first come, first served basis.
Non-registrar course requests can be made by special request by emailing Avenue support directly at support.avenue@cll.mcmaster.ca
Macid's and passwords are supported by University Technology Services (UTS).
For information regarding all associated issues with your Macid, please contact UTS at 905-525-9140×24357, or by emailing uts@mcmaster.ca
There is also a dedicated web page for Macid's found at the following URL:
http://www.mcmaster.ca/uts/macid/
For questions or concerns, Avenue support is available from Monday to Friday, 8:30 AM to 4:30 PM at (905) 525-9140 ext. 22911 or email support.avenue@cll.mcmaster.ca.